Please note that Coralie Grzes only uses guaranteed delivery services. She cannot be held responsible for late or missed deliveries or lost or damaged packages. She does not take responsibility for customs tariffs and other associated fees.
- STANDARD SHIPPING
STANDARD SHIPPING IS FREE FOR ALL THE EUROPEAN UNION ORDERS
The average delivery time for a standard shipment within the European Union is 3 to 7 working days. You’ll receive a tracking number by email after your purchase is confirmed.
- EXPRESS SHIPPING (FOR EUROPEAN UNION ONLY)
Express shipping is free for all the orders above 200 €
Delivery costs for orders under 200€ is 15 € (sent via UPS).
If you need express delivery (24h/48H) within the European Union, please click the related option when you place your order. Remember this does not include production time!
You’ll receive a tracking number after your purchase is confirmed.
- ORDERS OUTSIDE EUROPE
Please select the zone corresponding to your destination from the drop-down menu when confirming your order.
Coralie Grzes uses the fastest and most convenient shipping method to deliver orders worldwide, however, the shipping time depends on the destination. Once your purchase is confirmed, you will receive a tracking number by email to track your order.
Please remember that the shipping time does not include production time!
All jewelry is handmade to order and lead-times vary. Normally production takes 3 to 11 days prior to shipping.
If you are in a hurry do not hesitate to contact Coralie Grzes here.
All orders are carefully packaged to ensure that they arrive safely.
Once your order is complete, you’ll receive a confirmation by e-mail with a tracking number.
Enquiries can be e-mailed to: firstname.lastname@example.org
In the unlikely event that you are unhappy with your jewelry, Coralie Grzes offers you the flexibility of returning your purchase within a maximum period of 14 calendar days from the date of delivery, provided that the products purchased have not been used and are in perfect condition.
To make returns please send a message here with the reasons of your return and a picture of your product.
For custom pieces (engraved, personalized jewelry), Coralie Grzes does not accept returns and cannot offer exchanges or refunds.
-The return shipping cost will be borne by the customer.
-Returned items will be carefully inspected. Products that are unused and in perfect condition will be refunded in 3-4 days of the return date through the same method as the payment.